Learn to prevent conflicts in the workplace in a constructive way. In this way, everyone can avoid or mitigate conflict, and be aware of the benefits of certain types of conflict, to take advantage of the creativity it can foster. This course will help you understand and learn the skills and techniques to manage situations in which people are pushing against one another in this way. We will also explore ways of responding to these situations so that everyone gets what they need.

This course provides advanced tools for solving real-world problems in Microsoft Excel 2019: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros.

Excel Level 3 is a continuation of Level 2, participants should have those skills before taking Excel Level 3. Course objectives are If Statements, Lookup Functions, Date and Text Functions, What-If Analysis, Exporting, Importing using Power Pivot, Simple Macros and Form Tools.

In this course you will learn to identify sources of challenges in leadership, manage challenges that arise from leadership roles, overcome internal barriers for effective leadership,set team expectations, and identify and manage external challenges.